What is sheltered housing?
Our sheltered housing provides good quality accommodation for older, vulnerable people who require that extra bit of help and support to remain living independently.
Our schemes consist of bungalows or flats within Cambridgeshire and Lincolnshire can offer the following:
Independent / living space with your own front door
A comprehensive housing and support related service provided by the Scheme Manager
Out-of Hours emergency service provided by our call centre, Service 24
Communal facilities including lounge areas, laundry facilities and guest rooms
Private and/or communal gardens or patios where tenants can enjoy the outdoors
For further information/general enquires, please contact us on 01733 347135
Our Scheme Manager Service
It is important to us that our tenants feel comfortable, safe and secure which is why we offer an excellent Scheme Manager Service to compliment the accommodation on offer.
This flexible service offers:
Help and advice on a wide range of housing related issues
A comprehensive support service tailored to meet individual needs
Home visits/welfare calls to offer support and advice in helping you to access external services in the area.
Assistance to report repairs and advocate on your behalf
Regular meetings facilitated by the Scheme Manager to ensure the smooth running of the scheme.
We are here to assist when needed but at a level that suits every individual. We also respect that each tenant has the right to privacy and so choose a non-invasive approach if they wish to have less formal contact – it is all about choice!
Each bungalow/flat is also equipped with a call system to assist if an out of hours emergency occurs via a pull-cord system linked to our out-of -hours call centre, Service 24/
They are able to assist with all medical and repairs related emergencies 365 days of the year – giving that extra peace of mind that someone is always there.
What is Extra Care?
Our Extra Care philosophy:
‘To create ‘homes for life’ where our high quality housing, adaptable support and care services meet the needs and expectations of our residents – offering choice to maintain dignity and independence.
Our Extra Care Schemes couple the independent living aspect of sheltered housing with all the traditional services offered within a residential setting at a level which is tailored to suit individual requirements.
Care needs are met by the team who are onsite 24 hrs a day, 365 days a year. Residents also benefit from a housing support service provided by a Scheme Manager.
As well as individually designed flats, our schemes include a range of communal facilities and services:
A superb restaurant providing a quality, nutritionally balanced midday meal 365 days of the year
Hairdressing suite
IT suite
A cinema lounge
Library / Quiet room
Craft Room
Landscaped communal gardens
Laundry
Micro-shop
Guest room with en-suite facilities
For all enquires/further information please contact Customer Services on 01733 347135.
In November 2005, our Sheltered Housing service was awarded with the Centre for Sheltered Housing Studies (CHSH) Code of Practice. Since then the Centre has changed its name to the Centre for Housing & Support (CHS) and the accreditation has changed to the Code of Practice for Housing-related Support and the standards reviewed.
Click here to view a copy of our Sheltered Housing Code of Practice leaflet click here
If you need any further information about our sheltered housing schemes,
or wish to apply for sheltered accommodation, please telephone the
relevant scheme or contact our Sheltered Housing section at Axiom House.
If you would like to view a copy of our Key Service Standards - Our Promises to You leaflet, please click on either the News & Information Link or our Leaflets Section.
Peterborough
Carl Hall Court - Dorothy Short 01733 315075
Charlton Court - Sue Boon 01733 269720
Friary Court - Jennie George 01733 894684
Kestrel Court - Louise Laudat 01733 260841
Martin Court - Emma Aque 01733 571647
The Pavilions - Jennie George 01733 562164
Rowland Court - Kim Redhead 01733 347135
The Spinney - Ann Kemp 01733 223950
Woad Court - Janet Beckett or Caroline Cooke 01733 222778
Gainsborough
Phoenix Court - Doris Turrell 01427 613343
Godmanchester Nr. Huntingdon
Oak Tree Court - Sheila Fielding 01480 412567
Littleport Nr. Ely
Beech Court - Anita Carter 01353 861109
North Hykeham Nr. Lincoln
Moorside Court - Alison Allen 01522 693362
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