Our accreditations

Image of logos for Investors Gold and Top 100As a provider of high-quality services we believe in external benchmarking and validation. We are proud to have achieved recognition right across our services including for our:

Employee engagement

In 2013 and again in 2015, we are proud to be ranked in the prestigious Sunday Times Top 100 Best Employer list for the not-for-profit sector. More recently we have achieved the top ‘Gold award’ status for Investors in People , putting us in the top 2% of employers in the UK.


Equality and diversity

We have been recognised for our commitment to equality, diversity and inclusion (EDI) through our achievement of the Investors in Diversity Stage 2 award. A survey, carried out by the National Centre for Diversity, found that despite the difficult economic climate and changes to the way services are delivered, EDI was still at the heart of Axiom's business.

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Green credentials

Axiom has been accredited with the highest Green Award for the Investors in the Environment accreditation. The accreditation is supported and endorsed by key organisations including the Environment Capital Partnership, Peterborough Environment City Trust and Peterborough City Council.

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Quality awards for homelessness and care services

We are proud to have achieved top marks for the quality of our support services in Lincolnshire. In 2013, the Supporting People Quality Assessment Framework awarded Axiom five As for the level of support provided at our homeless hostel Bala House in Grantham and at our sheltered housing schemes, Moorside Court, North Hykeham, and Phoenix Court, Gainsborough.

Axiom’s The Pavilions, extra care scheme in Alma Road, Peterborough, received a national award in October 2013, for being one of the best retirement housing schemes in the UK. The Silver award came from the Elderly Accommodation Council (EAC) a national charity that aims to help older people make informed choices about meeting their housing and care needs.

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Tenant annual reports

We are a firm believer of working in partnership with our residents and in particular with those who give so much of their time and commitment through Axiom residents' forum (ARF). Members are heavily involved in drafting our tenants’ annual report and this has won Axiom national recognition three years running. In 2011, we won the Tenant Participation Advisory Service’s (TPAS) central region award and received a highly commended at the national ceremony.

Then in 2012, we won the regional and national award for Excellence in Annual Reports. Most recently at the TPAS awards in 2013, Axiom was highly commended regionally and nationally for our tenants’ annual report.

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Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at: enquiries@axiomha.org.uk, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone