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Extra Care schemes rated “good” by government inspector - 15 Aug 17

Friary Court Three Extra Care older person schemes, which provide 114 homes across Peterborough and Cambridgeshire, have been rated as providing good overall care by the government’s independent Care Quality Commission (CQC).

The two Peterborough schemes, The Pavilions and Friary Court, are owned by Axiom Housing Association, a member of Longhurst Group, one of the largest housing associations in the Midlands.  

The on-site homecare service for these two schemes is managed by Axiom’s in-house care company, Axiom Care. The third service is Willowbank in Chesterton, Cambridgeshire, which is owned by Anchor Housing with Axiom Care managing the homecare service for all residents living in its 34 properties.


Friary Court

All three schemes were inspected by the CQC at the end of June and rated as “good” overall, this is the second highest rating. In addition the inspectors rated the service at The Pavilions and Willowbank as good in terms of it being safe, effective, caring, responsive and well-led.

Friary Court also received a good rating for four out of the five inspected areas and a “requires improvement’ ranking for how the service is led. Recommendations to improve this area are already being implemented.

Stuart Fort, Director of Operations, at Axiom, said: “Providing good quality care is fundamental within Axiom Care. The reports for all three schemes are a really good reflection on the service we provide to residents and are a testament to the commitment and hard work of our care staff.”

Summary inspection reports for each scheme can be read here: 


The Pavilions -  20170721115840 The Pavilions Inspection Report Summary. [pdf] 22KB

Friary Court 20170720121031 Friary Court Inspection Report Summary. [pdf] 25KB

Willowbank 20170720121556 Willowbank Inspection Report Summary. [pdf] 23KB


To access the full report please contact the manager for each scheme direct. For further information about the schemes and Axiom’s older persons’ services visit: or call 01733 347135.


Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at:, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone