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Axiom celebrate high five after latest CQC report

Photograph of Bircham House Axiom Housing Association is celebrating a high-five for its care schemes after receiving another glowing report from the Care Quality Commission (CQC).

Bircham House in Sawston, Cambridge, which had previously been assessed by CQC inspectors as ‘requiring improvement’, has been graded as ‘Good’ in its latest report, following a comprehensive, unannounced inspection in August.

The scheme provides care to people within their own flats, including older residents living with dementia, people with mental health conditions, younger adults and those with physical disabilities or sensory impairment.

The latest report means that five of Axiom’s six care schemes across Cambridgeshire are now rated as ‘Good’, with Willowbank in Cambridge, Friary Court and The Pavilions in Peterborough and Beech Court in Littleport all achieving the same standard in their most recent inspections.

Axiom is part of Longhurst Group, one of the largest housing groups in the Midlands and East of England, having officially joined in July.

The Group’s Executive Director of Care & Business Partnerships, Louise Platt, said: “At Longhurst Group, we are passionate about improving the lives of our customers and this latest CQC report shows that we continue to do that.

“Bircham House achieving a ‘Good’ inspection, having previously been assessed as having required improvement, shows that we’re committed to continually improving the service and care we provide to all of our customers and I’m delighted that work has been recognised by the CQC.

Axiom’s Operations Director, Stuart Fort, added: “This is great news and really is testament to all of the hard work of our staff.

“There were some very positive comments in all the reports, not just from the inspection of Bircham House, and that shows the quality of the care provided across these schemes.”

In Bircham House’s assessment, inspectors rated it as ‘Good’ in all categories including its safety, its effectiveness, how caring and responsive it is and the quality of its leadership.

The report found that ‘staff treated people with care and respect and made sure that their privacy and dignity was respected all of the time.’

 One customer, who was interviewed as part of the assessment process, said: “At this age, it is difficult to know what care you need, one is dealing with an entirely new situation, but the care staff here are very friendly and helpful."

A member of staff added: “We work together to make a difference to people. Some people don't have families close by and so we support them and chat with them. I think we make a lot of difference."

Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at:, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone