Our Vision
Our Vision - To make a positive difference to people's lives.
Our Mission
Our Mission is to provide outstanding services be being:
FIRST in customer service
FIRST in quality of our homes
FIRST in performance
FIRST in staff commitment and satisfactionOur Values
We apply these core values to everything we do:
1) COMMITTED
2) CARING
3) CREATIVE
Our Strategy
To ensure that Axiom has a clear direction for the period 2012-2015 we have developed the following six corporate objectives built on the foundation of our 2009-2012 strategy. Our approach reflects the changes in the external environment and our need to continually evolve, adapt and progress.
Our six objectives will be achieved through the delivery of a series of service plans, which will be reviewed annually in the context of our performance and changes in the external environment.
We work to meet the needs of:
- Young People: In our foyers, hostels and through our support services
- Vulnerable Adults: In our hostels, independent accommodation and through our support services
- Families: In our flats and houses
- Older People: In our sheltered housing and extra care accommodation
Our Six Corporate Objectives
To continue to be a STRONG & SUCCESSFUL organisation
To achieve this objective we will have:
Excellent Governance.
Financial Strength.
Managed Risk.
A robust infrastructure.
To provide VALUE FOR MONEY for our residents
We are committed to providing outstanding services at affordable costs to our residents we shall achieved this objective by:
Saving time.
Saving money.
Saving CO2 (homes, offices and travel).
To GROW and be CREATIVE
To achieved this objective we will create sustainable new homes and provide effective new services through our innovation and creativity:
Creating sustainable homes.
Providing effective new services.
To provide OUTSTANDING SERVICES
We will achieve this objective by providing outstanding services and achieving top quartile performance in the following areas:
FIRST in customer satisfaction.
FIRST in the quality of our homes.
FIRST in performance.
To have a PERSONAL APPROACH
We care about people as individuals and to tailor our services to meet the diverse needs and aspirations of residents, service users and staff. To ensure we provide services with a personal approach we will develop and implement plans to achieve the following priorities:
Equality, diversity and opportunity.
Communication.
Staff development.
To WORK TOGETHER
We will work together with our residents, stakeholders and staff. We will develop and implement plans to achieve the following priorities:
Resident involvement in all our work.
Partnership working across all our services.
FIRST In staff commitment and satisfaction.
A FULL COPY OF THE STRATEGY CAN BE FOUND UNDER News and Information OR CLICK HERE click here
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